Muckle LLP’s ‘very helpful and proactive team’ acts for a varied client roster of individuals, large corporates and public sector organisations and also works closely with local insolvency practitioners to advise on the full range of debt recovery work. Beverley Oliver heads up the practice and has notable experience across commercial and consumer debt work; clients praise her as ‘very straight talking and knowledgeable’ with ‘a highly professional approach that deals with matters expeditiously’.
Debt recovery in North
‘The practice is always very prompt to action and keep you informed of all updates.’
‘Beverley Oliver and her team always respond to any questions I may have and always a prompt service.’
‘Very helpful and proactive team. Good use of technology to efficiently & cost effectively process smaller debts through an online portal.’
‘Beverley Oliver is very helpful and proactive. Very good communication and updates on correspondence with debtor.’
‘Muckle LLP is a firm which our Company has used for a number as years and even though it has grown still retains that personal touch.’
‘The team are always very helpful and keep us informed of progress compared to other debt collection companies.’
‘The team are great. All very friendly and knowledgeable. I have worked in solicitors in debt recovery departments previously and rate the Muckles team very highly.
‘I have built a great relationship with Beverley Oliver – I find Beverley to be very straight talking and knowledgeable.’
Franklin Steel Stockholders plc
SM Building Surveyors
Nigel Wright Employment Services Limited
NBS Enterprises Limited
Aberdein Considine’s ‘first-class’ team have ‘a great balance of ensuring positive debt recovery results while also ensuring that positive customer outcomes are achieved’. The group fields two distinct teams: a lender services practice, which acts for banks, asset-based lender, building societies and other lenders; and the commercial debt recovery group, which handles secured and unsecured debt recovery work. The practice also leverages the firm’s wider banking litigation and professional negligence claim knowledge. In Newcastle, Thomas Lillie heads up the group, which works closely with the firm’s team in Glasgow.
‘The team provide a wide range of debt recovery services from pre-arrears to shortfall recovery. The service is always first class with appropriate action taken in a timely manner. They have a great balance of ensuring positive debt recovery results while ensuring that positive customer outcomes are also achieved. All members of the team are extremely knowledgeable and always have a detailed knowledge of the cases that they are managing.’
‘Thomas Lillie has provided high quality support and advice on a number of occasions and always finds a good balance between assertive action and customer support. He is always available to provide guidance on a wide range of topics.’
‘Particularly strong attention to detail.’
‘We work closely with Thomas Lillie. His knowledge of the law and banking sector are second to none. Thomas brings his depth of knowledge and expertise to give clients practical, focused and straight talking advice. Thomas is committed to obtaining the best outcome for his clients and will work tirelessly to ensure the client goals are met.’
Lloyds Banking Group
NatWest Group (inc Royal Bank of Scotland)
The Co-Operative Bank plc
Santander UK plc
Nationwide Building Society
CYBG plc trading as Virgin Money
Skipton Building Society
TSB Bank plc
The Mortgage Lender plc
Pepper (UK) Ltd
Move with Us (Partners in Property (UK) Limited)
Atom Bank plc
- Advising a cohort of the UK’s largest lenders on their continued strategies for handling consumer debt and recovery action following the commencement of the Covid-19 pandemic.
- Advising a UK based lender on proceedings in the High Court, Court of Appeal, County Court and First Tier Tribunal (Property Chamber) all relating to a debtor challenging the underlying validity of a contractual debt instrument.
As part of the firm’s national team, Ward Hadaway LLP’s insolvency practice in Newcastle is jointly led by Steven Petrie and Jane Garvin, which includes the debt unit, led by managing associate Vicki Alexander. The practice has also recently expanded its expertise to encompass secured recoveries and lender services work. Commercial debt recovery work makes up the bulk of the practice’s work, with notable expertise in the construction sector.
Steven Petrie; Jane Garvin
Other key lawyers:
‘For me this is 100% the people, the communication is second to none.’
‘We have worked with Ward Hadaway for a number of years. They are always approachable and offer impartial advice.’
‘I find that the team that support us are an extension of our organisation. Vicki Alexander is especially helpful.’
Cemex Uk Operations Limited
BHP Law is instructed by a range of clients on contract agreements, credit management and general debt recovery work, recently noting an uptick in work from landlords involving the recovery of debts from tenants and guarantors. Phil Masters heads up the Darlington-based team, which also includes associate Rosie Woodward.
Other key lawyers:
Temple Brown Consulting Limited
Sintons LLP’s dedicated debt recovery practice covers pre-legal collections, litigation, enforcement and insolvency work at a regional and national level for a client base ranging from SMEs to national businesses. Under the leadership of Allison Thompson, general litigator Angus Ashman and tax specialist Hilary Waters also contribute to the practice.
Angus Ashman; Allison Thompson
Other key lawyers:
- Advised a client on the recovery of overdue invoices.
- Advised a client on the recovery of unpaid salary.