Leading Individuals

Next Generation Partners

Debt recovery in North

Muckle LLP

Newcastle-based Beverley Oliver heads Muckle LLP‘s debt recovery team; she is experienced in assisting clients, ranging from sole traders through to PLCs in recovering unpaid invoices, and focuses on both commercial and consumer debts and instructions include recovery of arrears and debt reducing payment plans. Oliver is hailed as having ‘lots of experience in her field and has a great team supporting her’. The firm also leverages its bespoke Muckle Collect platform.

Practice head(s):

Beverley Oliver


‘Through the Muckle Collect service we have achieved recovery of arrears and implemented debt reducing payment plans, to numerous accounts across the group. We have found the services provided by Muckle Collect to be of the highest order’.

‘Collections, advice and legal help are exemplary; the services timely, beneficial, and professional; the people friendly, efficient and always willing to assist; the financial benefits quickly sourced, and the costs in recovering to be fair and clearly defined from the outset.’

‘We have always received good service from Muckles from starting the debt collection procedure to keeping us informed of progress’.

‘Beverley Oliver and all colleagues have been informative on all stages with customers collections’.

‘Muckle Collect is great to use. Very simple and straight forward.’

‘The team are great and very responsive.’

‘Muckle Collect is a user-friendly portal and the team at Muckle are on hand to assist with any queries.’

‘Beverly Oliver has lots of experience in her field and has great team supporting her, they are excellent at following up claims and keeping us update.’

Key clients

SM Building Surveyors

Dysart Residential Group

Quantum Sport Limited

NBS Enterprise Limited

Work highlights

  • Advised Dysart Residential Group on the recovery of arrears and implementing debt reducing payment plans to numerous accounts across the group.
  • Advised NBS Enterprises Limited on recovery of late payments, compensation and interest.
  • Sent a 7-day letter of demand to the debtor on behalf of SM Building Surveyors Limited.

Aberdein Considine

Aberdein Considine’s debt recovery practice group consists of two teams: the lender services practice group and the commercial debt recovery offering. Having joined in 2022, Neil Patterson is a key contact for banks and lenders regarding secured lending instructions, disputes, and recovery issues. Senior associate Diane Gundersen, who also joined in 2022, is a name to note for secured and unsecured recoveries. The team is acting in advising large UK lenders on handling mortgage customer arrears and debt recovery actions, following litigation moratoriums imposed by the pandemic. All named lawyers are based in Newcastle and often collaborate with the teams based in Scotland, Leeds and Northern Ireland.

Other key lawyers:

Neil Patterson; Diane Gundersen


‘The team provides a wide range of debt recovery services from pre-arrears to shortfall recovery. The service is always first class with appropriate action taken in a timely manner. They have a great balance of ensuring positive debt recovery results while ensuring that positive customer outcomes are also achieved.’

‘All members of the team are extremely knowledgeable and always have a detailed knowledge of the cases that they are managing. Compared to other firms they are able to offer a much wider range of services across a number of financial products.’

‘The team at Aberdein Considine is professional and very easy to do business with. They are very good at keeping clients informed of broader industry updates with regards to the courts and legal practices in general. They undertake work for us across a number of different workstreams, and we have been using their services for several years now.’

Key clients

Lloyds Bank plc

NatWest Group plc

The Co-Operative Bank plc

Nationwide Building Society

Virgin Money plc

Skipton Building Society

TSB Bank plc

Savills plc

Move with Us

Atom Bank plc

West Bromwich Building Society

The Mortgage Lender Limited

Work highlights

Sintons LLP

Noted for being ‘very helpful and successful in collection’ of ‘clients debts’, Sintons LLP’s Newcastle-based debt recovery team, led by Allison Thompson, takes on invoice recovery, salary overpayments, service charge recoveries, as well as civil recoveries matters. Angus Ashman assists both businesses and individuals on complex litigation matters concerning volume collections. Head of the dispute resolution department, Hilary Waters, is also a key name to note, while debt recovery manager Jill Galbraith works on letters before action and issuing county court claims against debtors.

Practice head(s):

Angus Ashman; Allison Thompson; Hilary Waters

Other key lawyers:

Jill Galbraith


‘Sintons have always been very helpful and successful in collection of our debts. We have been kept updated continually in the process and had constant contact with them.’

‘We normally deal with Jill Galbraith and Allison Thompson. They have always been very helpful and contactable. They follow up regularly and keep us updated.’

‘A very approachable team and always very pleasant.’

Work highlights

Ward Hadaway LLP

Ward Hadaway LLP’s debt recovery unit, based in Newcastle, is led by associate Vicki Alexander, a specialist in defending financial institutions in secured recovery cases, including consumer credit, financial mis-selling, misrepresentation and undue influence matters. Head of the dispute resolution department, Steven Petrie, is a key name note. Jane Garvin is also a standout practitioner, leveraging her experience in pursuing and defending clients in high value asset recovery claims.

Practice head(s):

Steven Petrie; Jane Garvin; Vicki Alexander

Key clients

Cemex Uk Operations Limited

ReddeNorthgate plc

Control Account