‘Its the personal touch, the team are very experienced but they know there clients and are able to offer us support tailored to our needs including training.’

‘Stefan Harris-Wright is a true professional, always calm, thoughtful and really understands our business.’

‘The people put onto our case were very knowledgeable and went all out to win for us when we decided as a matter of principle not to agree a settlement. Costs were estimated at the start and came in close to the original figure. No idea how diverse they are, and neither do I care. There was no collaboration required with other organisations.’

‘We worked with Catherine Andrews who was a star and even though she strongly advised us not to fight it, when we did she nevertheless put absolutely every effort into backing us and winning against three separate attempts by the other side.’

‘The nature, competence and legal knowledge of certain individuals and the quality of the working relationship with them makes this practice stand out. Other practices have certain individuals that have similar qualities – straightforward, enthusiastic, and ‘user-friendly’, but we have found that at Eversheds there is a small group of partners with whom we have developed a close and useful relationship’

‘Dominic Lacey is very knowledgeable but also quick to understand issues and to identify solutions which other lawyers sometimes take time to evaluate and then provide over cautious advice.’

‘The team is incredibly cohesive. They work very well to provide excellent results. They are a very client-focused team.’

‘Dominic Lacey is a fantastic partner who provides great leadership but allows the individual members of his team to shine and take responsibility in a supportive environment. Joanne Naylor is extremely hardworking and driven. She has led on complex matters and is also one to watch.’

‘The team’s strength is in the high quality of their staff and the enthusiasm and availability of partners to be actively involved in the delivery of high quality legal advice.’

‘I have valued Tom Douglas’ active engagement in the provision of clearly articulated, sector specific, pragmatic legal advice and Alison Mallard’s added value and ability to readily convert it into high-quality legal drafting.’

‘Their response time is phenomenal and they take the best commercial practise for companies which makes working with them super beneficial for in-house lawyers.’

‘Dominic Lacey has outstanding commercial awareness and is incredibly pragmatic.’

‘The building industry can be a difficult industry and there are many different types of people. The M&R team worked very well with us and took us through the stages as we went along, we were also not afraid to question the advice to ensure that we all knew where we were heading.’

‘The team at M&R is knowledgeable, skilled and highly qualified to provide incisive and informative legal information to facilitate decision by the client. They listen to the needs and requests and respond quickly and accurately.’

‘They are very customer-focused and highly response for information requests.’

‘The team is always available to assist with all matters and provide prompt and clear advise. They are able to provide a good level of resource even where projects appear at short notice and are very urgent or have tight deadlines.’

‘The team are exactly that. They work together, share experiences and lessons learned and pull together for us as client when ever required. the standardisation and knowledge sharing works well for both parties and whilst you always feel that there is a “project lead” you equally know that there is a wide foundation of support below, stabilising the whole process.’

‘Person and personality. The relationship you develop with individuals and the passion and integrity with which they drive through the client requirements with utmost professionalism, quietly confident and with the engagement that we have never found elsewhere.’

‘Easily accessible and responses are always very prompt. Advice given is always clear and concise and easily understood by someone who is not schooled in the matter that is being dealt with.’

‘Sarah Western is quick to respond to queries and provides clear illustrations of the work she can and will undertake, and timescales involved. Subsequent correspondence and advice is delivered in a clear, concise and easy to understand format.’

‘Small firm ethos but big firm knowledge and skillset, Greene and Greene are very knowledgeable in construction law whilst maintaining a personal approach with its clients. I can not praise them enough for the support and advice they have provided me over the last few years on some complex issues.’

‘Sarah Western is always a pleasure to deal with, professional yet personable. She goes above and beyond to ensure total client satisfaction.’

‘Very efficient and friendly. Hugo Greer-Walker is highly knowledgeable.’

‘Greene and Greene are, in my opinion, a no non-sense firm. They know what needs to be done and how to achieve it. Their advice is always on point and you know where you stand. The will make sure you are fully informed on the position before you proceed and they take the time to understand your position and business. This is a cultural root of the business which I have found in all area. You get what you pay for and with Greene and Greene, I have always found the end result always outweighed the fees.’

‘Sarah Western is a stand out for our business, she has, in one particular case, managed to deal with a very challenging customer, took on all the strain and stress of the contract, dealt with the matter impeccably and got the result we needed. Professional, direct and assured. Absolute godsend when things needs a stronger play!’

‘The practice is extremely experienced and knowledgeable of construction claims/disputes.’

‘Lorna Carter leads by example and is very considered of client needs and provides the level of support and advise that is required for each appointment. Very straight talking ensuring that the level of support (and associated fee) is measured to what is needed for the appointment.’

‘Very efficient. Always reply to messages quickly and take action on our behalf. Knowledgable and always have out best interests at the forefront.’

‘Highly responsive and cooperative. Give the right solution in the right time.’

‘Highly responsive, prompt, accurate, with attention to details.’

‘We value Greenwoods ability to give us expert support across a range of different business issues, including data protection, governance-related issues, and dispute resolution.’

‘We have worked with Lorna Carter for a number of years, and she is always available to give us support with the work of our Standards Committee, which maintains quality standards amongst our membership. Her input to the committee’s deliberations is invaluable. I am not really qualified to comment on some of the issues asked about below, (eg diversity, resourcing)but have contributed where I have direct knowledge.’

‘Their ability to help with both the legal and commercial perspectives.’