Personal injury and clinical negligence: defendant in East Anglia

Eversheds Sutherland (International) LLP

The Ipswich office of Eversheds Sutherland (International) LLP has 'a small but well organised and engaged group who really value good collaboration with their client'. Head of corporate claims Nicola Lashmar specialises in crisis management and assisting clients with high-value and sensitive injury claims that could cause reputational damage. Louise Bland, who works in the Ipswich and London offices, and legal director Paul Coppin, who has 30 years' experience and is known nationally for his expertise, are key figures in the practice. Principal associate Wayne Donovan, who 'understands the economics of the process as well as the technical detail', is also recommended for high-value, complex and fatal claims.

Practice head(s):

Nicola Lashmar

Other key lawyers:

Louise Bland; Paul Coppin; Wayne Donovan; Carl Hurle


‘Eversheds in Ipswich has a small but well organised and engaged group who really value good collaboration with their client. They are focused on maintaining good relationships and pushing for the right outcome making sure that we are updated and included in the key decisions. A straightforward approach (avoiding jargon when possible) is much appreciated as is their pragmatic approach to defending and negotiating defendant cases.’

‘The team utilises a keen attention to detail when it comes to collation of evidence; compliance with protocols and court deadlines; advice and recommendations; and deploying agreed strategy.’

‘Both Nicola Lashmar and Paul Coppin bring energy and enthusiasm to the legal process and their personal impact has helped us to navigate through some difficult cases.’

‘This practice has a different approach to the “paint by numbers” approach adopted by many personal injury defendant firms. Defence spend can be disproportionately high. This practice makes early commercial decisions on cases, rather than incurring unnecessary expert or counsel fees. The key to this is by using experienced lawyers making good decisions at the early stages.’

‘Wayne Donovan handles our account. We followed him from another firm as he understands the need for proportionality when dealing with these low-value claims and understands the economics of the process as well as the technical detail.’

‘The team is very approachable and easily contactable. They are willing and ready to provide advice on pre-litigated matters in effort to steer the claim in the right direction and achieve the best result. It is a collaborative approach to the claims with Eversheds.’

‘Nicola Lashmar and Carl Hurle do an excellent job. The are very responsive to our queries, and provide in-depth and thorough answers to questions we may have in relation to the strategy and next steps on handling the claims.’

‘Nicola Lashmar and Carl Hurle show great flexibility to meet the needs of the client.’

Key clients

Legal & General Insurance

Norfolk County Council

Generali Versicherung AG

Argus Insurance Company (Europe)

Anglian Water

Resolute Management Limited

Thames Water Utilities Limited

Forestry England


Kennedys is the only firm in East Anglia that specialises in defendant clinical negligence. It has been the panel firm for NHS Resolution in East Anglia for nearly 20 years, which has seen it resolve clinical negligence claims for healthcare Trusts and Clinical Commissioning Groups across the region. It handles a growing number of general practice claims, including historic liability claims and those under NHS Resolution’s CNSGP indemnity scheme. Robert Tobin in Cambridge leads the practice along with London-based Christopher Malla. Tobin works closely with Amanda Mead, who works primarily for the NHS Resolution, up-and-coming partner Camilla Long and associates Margaret Duncan and Samantha Williams.

Practice head(s):

Robert Tobin

Other key lawyers:

Amanda Mead; Camilla Long; Margaret Duncan; Samantha Williams


‘The team is extremely responsive, excellent value for money and innovative. The have introduced their legal updates programme as a series of interactive webinars so that the pandemic hasn’t prevented knowledge sharing.’

‘Rob Tobin and Amanda Mead are both fantastic client care partners and specialists in their own fields, always willing to go the extra mile to assist.’

‘Camilla Long is an experienced practitioner. Her practice encompasses high value and complex case. She is the solicitor you want behind you when you are in court. She knows the cases inside out and is trusted by clients.’

‘Amanda Mead has developed a fantastic team.’

‘Camilla Long is a wise and intuitive lawyer with vast experience of the sector and a friendly and collaborative approach.’

‘Margaret Duncan’s careful and methodical approach to difficult issues always ‘Amanda Mead is on top of everything, highly knowledgeable, robust but always realistic in her approach as well as being highly respected and well liked. Very easy to work with.’

‘Margaret Duncan is very thorough, methodical in her approach, always sympathetic to the plight of the seriously injured claimant but with the client’s interests well in mind.’

‘Rob Tobin is shrewd and effective.’

Key clients

NHS Resolution

Work highlights

  • Advised Norfolk and Norwich University Hospitals NHS Foundation Trust and Cambridge University Hospitals NHS Foundation Trust on a series of Inquests which have been linked, relating to deaths of patients with Anorexia Nervosa.

Mills & Reeve LLP

Mills & Reeve LLP's national medical malpractice group handles the defence of high-value and complex clinical negligence claims, as well as advising on policy matters. While the firm does not undertake NHS Resolution work, it has a national portfolio of work national basis for the likes of Virgin Care and insurance companies Zurich Global and WRB. Litigation partner Stephen King in Norwich leads the firmwide practice and has in-depth experience in the health and insurance sectors. Senior associate Matthew Wilson frequently advises insurers and insureds on the defence of claims against plastic and orthopaedic surgeons.

Practice head(s):

Stephen King

Other key lawyers:

Matthew Wilson

Key clients


Virgin Care

Global Diagnostics

Partnerships in Care

Zurich Global (Insurers)

Beazley PLC

Everest Re