‘Friendly, collaborative approach.’

‘Richard Bailey is always quick to respond and his output includes improvement suggestions as well as cear and concise explanations of the work completed.’

‘Ashtons are approachable and knowledgeable at all levels. They can operate with a fast innovating company as a positive addition not a luddite anchor.’

‘James Tarling in particular is an outstanding talent. Clearly very legally capable, but his manner it understand his clients situation then to assess the legal advice. An easy “bedside” manner with focus on the client, never formulaic in approach.’

‘An incredibly knowledgeable and helpful team that are always willing to take the time to explain things to myself and colleagues that are often complex whether that be in writing or in a virtual call.’

‘Always a positive experience.’

‘The overall approach is one of partnership and collaboration. It’s not about the clock – it’s about full support and delivering a solution.’

‘Jamie Arnall is our prime contact. What a great guy and what a great legal brain. Always available and always willing to help. Recently supported by Josh Perez-Fosh who was equally available and very professional.’

‘Fosters have dealt with several matters for us recently and have good communication and are efficient. We often have a consultation first and are then given a ballpark figure for what the work will cost which is very helpful. They are quick to try and resolve any issues on our behalf and we have been very satisfied with the work they have undertaken on our behalf.’

‘In this particular department we have dealt mostly with Jamie Arnall and Phillip Hopkins and both go the extra mile to provide help and advice. They are very proactive and professional.’

‘The team are incredibly friendly and approachable – making everyone feel comfortable and heard regardless of age or experience within the organisation. We have always worked most closely with Jamie Arnall and Charlotte Darkins who have been exceptionally supportive. Doug Frame has supported us through several staff related issues. The team are always there for us and are fantastic at prioritising urgent issues and making themselves available when we need them at short notice. It really is the closest experience you could possibly get to having an in-house solicitor.’

‘The team that handled our case were extremely professional, communicated effectively with us and had impeccable time management. They were always on hand to answer any questions we had regarding the Charity application process.’

‘The team are a true extension of the in-house legal team. Always on hand to deal with any queries given to them, they are thoroughly professional and pride themselves in high quality advice and quick turnaround times. Truly a team that can be relied upon when times are at their toughest.

‘Excellent service provided from every interaction. Consistently meeting deadlines, even if extremely short notice and/or outside of office hours. Always receive detailed and carefully considered input/advice. Have clear ethos of going over and above what could be reasonably expected on every interaction and this applied consistently across the entire team. Simply the best in the business in our opinion.’

‘The team at Spire has in-depth knowledge of the area they were assisting us with. They always take the time to explain a fairly complex commercial contract in easy to understand layman’s terms and nothing ever seems too much trouble. Always kept up to date and deadlines adhered to. They have a realistic and very transparent fee structure.’

‘Matthew Downing and James Hopgood worked on our contract. Both are very approachable and helpful, taking the time to carefully explain specific legal jargon when requested. Deadlines are always kept to and if one was not available for a timely response, the other would immediately step in to assist.’

‘Their key strength is that they are incredibly attentive and responsive. Their ability to respond to queries and issues, immediately, is what is most impressive and from our experience, is what sets Spire apart from their peers and is therefore their unique characteristic. They are collaborative and provide understandable, useable legal advice, having distilled the complexities for the non-legal/ laymen to understand. We have frequently reached out to Spire for advice and counsel, and been met with simple to understand, pertinent advice from which we can make logical business decisions.’

‘Matthew Downing and James Hopgood are two key players who have provided critical support and advice to our business. They are incredibly engaging, flexible, attentive and able to provide understandable, candid and timely support for us to action. In several instances/ cases they have been able to rapidly digest the key challenges and factors influencing a situation and provide us with the legal context, citing the risks and legal ramifications, relevant to our operations, to guide our organisational decision making. We have been absolutely delighted by the support we have received and could not have asked for more.’

‘Roger Margand is very knowledgeable – his advice is clear cut and to the point.’

‘The team work with us and have a good working knowledge of our business. We feel that we are important to them and they want the best outcomes for us.’

‘Roger Margand is our key contact – the main standout is that he is proactive, not reactive.’