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ARTICLE · 18 JULY 2025

State AGs, And Mark Twain, Hold Companies Accountable For AI Use

Kelley Drye & Warren LLP
Kelley Drye & Warren LLP
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Kelley Drye & Warren LLP

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This week, two state attorneys general on very different ends of the political spectrum announced separate actions related to purported discrimination by AI services.

United StatesTechnology
Paul Singer
Paul Singer
Beth Bolen Chun
Beth Bolen Chun
Abigail Stempson
Abigail Stempson
Andrea DeLorimier
Andrea DeLorimier

This week, two state attorneys general on very different ends of the political spectrum announced separate actions related to purported discrimination by AI services. Missouri sent inquiry letters to four Big Tech companies pertaining to alleged misrepresentations by their AI chatbots, and Massachusetts settled with a student loan company resolving allegations of, among other things, use of AI models that could have disparate impacts on certain communities.

Missouri Big Tech Inquiries

Missouri Attorney General Andrew Bailey issued formal demand letters on July 9 to four Big Tech companies for information on whether their AI chatbots "were trained to distort historical facts and produce biased results while advertising themselves to be neutral."

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