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ARTICLE · 11 MARCH 2025

Robot Lawyers? FTC Targets AI Legal Services

Foster Swift Collins & Smith
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The Federal Trade Commission (FTC) is continuing its firm stance in regulating companies making unsubstantiated or exaggerated claims about their products or services employing artificial intelligence (AI).

United StatesTechnology
Robert A. Hamor
Robert A. Hamor

The Federal Trade Commission (FTC) is continuing its firm stance in regulating companies making unsubstantiated or exaggerated claims about their products or services employing artificial intelligence (AI).

As AI applications rapidly migrate to multiple industries and fields, the FTC is ramping up its effort to establish regulatory guidelines. As part of this strategy, the agency initiated Operation AI Comply. In late 2024, the agency announced it had acted against several companies which employed false and/or deceptive claims in promoting the capabilities of their standalone AI services or those enhanced by AI-technology.

FTC Moves Against the "World's First Robot Lawyer"

In one notable and instructive case, the FTC took enforcement action against a company called DoNotPay which claimed that its AI-powered legal service was the "world's first robot lawyer." Founded in 2015 to help people fight parking tickets, the company later expanded and began offering a

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