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ARTICLE · 08 NOVEMBER 2020

New York State AG Probe Of Zoom Results In Enhanced Cybersecurity Practices

Patterson Belknap Webb & Tyler LLP
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The NYAG'S settlement with Zoom is set forth in a letter from the NYAG Bureau of Internet and Technology.

United StatesTechnology
Michael Buchanan
Michael Buchanan
Christina Seda-Acosta
Christina Seda-Acosta

The Zoom videoconferencing platform has been a constant fixture in recent news as the coronavirus pandemic has caused businesses around the world to flock to it, exposing significant cybersecurity and privacy concerns.  These concerns drew the attention of the New York State Attorney General's Office ("NYAG"), which initiated an investigation into the company's cybersecurity practices in March, following a massive surge in use.  The NYAG's investigation came to a conclusion on May 7, 2020, when it reached a settlement with Zoom that will require Zoom, among other things, to enhance its practices around cybersecurity and data privacy. 

The NYAG'S settlement with Zoom is set forth in a letter from the NYAG Bureau of Internet and Technology.  There, the NYAG recounted a number of issues Zoom encountered as its usership increased from approximately 10 million daily participants to nearly 200 million, in the short period between January and March 2020.  These issues

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