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ARTICLE · 18 JUNE 2020

COVID-19 ECommerce Fraud: FTC Consumer Complaints

The Federal Trade Commission (FTC) released "more state-level information available to the public about the complaints it receives from consumers related to COVID-19, with reports about ...

United StatesTechnology

The Federal Trade Commission (FTC) released "more state-level information available to the public about the complaints it receives from consumers related to COVID-19, with reports about online shopping problems topping the list of complaints in most states." The June 11, 2020 news release entitled "FTC Makes More State-Level Data Available About COVID-19 Related Complaints from Consumers" included "Explore Data with the FTC" with the following comments:

The COVID-19-related online shopping complaints from consumers include reports about items not arriving or not arriving when promised and items that are different than advertised.

The FTC began releasing COVID-19-related complaint data in late March 2020.

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