AI Use Policy: Does My Business Need One?

Businesses are increasingly developing, procuring, and otherwise leveraging artificial intelligence (AI) solutions in a variety of ways. For those businesses, adopting a formal AI policy that governs the use of AI solutions in the workplace can be instrumental in setting expectations and standards around the responsible, legal, and ethical use of these solutions. Several key considerations can help in determining whether your business should consider an AI use policy.

Industry Context. The industry in which a business operates will likely influence both the necessity and substance of an AI use policy. For example, highly regulated industries may require more robust AI governance that accounts for preexisting and emerging laws and regulations, and industries handling sensitive data may require more comprehensive AI policies to maintain compliance.