January 2025 Newsletter - Optimizing Community Communications

Communication is a basic function of everyday life and effective communication can sometimes be the difference between a bad day, a good day, and a great day. Communication in community associations is no exception. It influences relationships between the board, management, and residents, impacting daily interactions and overall community dynamics.

Surprisingly, there are only a few communication requirements required by law and community association governing documents. Accordingly, most communication decisions are left up to the board and community association managers. When the communication is good, the Association runs smoothly. When the communication is bad, the board often finds itself spending a great deal of additional time, energy, and expense in governing the association and corresponding with the members and residents.