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ARTICLE · 31 DECEMBER 2025

FTC Issues Warning Letters To Property Management Software Providers On Price Transparency

Lewis Brisbois Bisgaard & Smith LLP
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While the letter does not speak specifically to landlords, landlords can still use the information contained in the letter to adopt best practices to avoid potential enforcement action.

United StatesReal Estate and Construction
Christine Tenley
Christine Tenley
Patrick Garcia
Patrick Garcia
Michael Hettig
Michael Hettig
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Atlanta, Ga. (December 23, 2025) - On December 8, 2025 the Federal Trade Commission ("FTC") sent what it is describing as a "Warning Letter" to companies that provide property management software to landlords ("Software Providers"). While the letter does not speak specifically to landlords, landlords can still use the information contained in the letter to adopt best practices to avoid potential enforcement action.

The Warning Letter references two high profile civil enforcement actions the FTC has undertaken in the last two years: FTC v. Invitation Homes, and FTC v. Greystar Real Estate Partners, LLC, et al., two cases in which the FTC targeted landlords for what it deemed unfair or deceptive advertising practices. Citing those cases, the FTC warns software providers that they must provide platforms on which landlords can accurately advertise the total monthly cost of a rental property rather than simply advertising the monthly rental payment. The FTC then

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