Any organization with a publicly-facing website—in other
words, virtually any organization—should be aware that the
World Wide Web Consortium (W3C) recently published its most recent
update to the Web Content Accessibility Guidelines (WCAG) 2.0,
titled WCAG 2.1. The W3C is a private organization that develops
website accessibility standards.
As you may now know, in recent years, the WCAG 2.0 has become
the widely accepted industry standard of technical requirements for
making websites, mobile apps, and other digital content accessible
to persons with disabilities. Although the Department of Justice
(DOJ) has yet to adopt the WCAG 2.0 as the applicable standard for
the private sector, governmental and private plaintiffs
increasingly urge adopting WCAG 2.0 AA as the standard by which to
measure a website’s accessibility—and more and more
courts and agencies do so.