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ARTICLE · 04 DECEMBER 2024

FTC Extends TSR's Applicability To Inbound Calls For Tech Support Services

Frankfurt Kurnit Klein & Selz PC
Frankfurt Kurnit Klein & Selz PC
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Frankfurt Kurnit Klein & Selz PC

Frankfurt Kurnit Klein & Selz PC

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The Federal Trade Commission has adopted amendments to its Telemarketing Sales Rule ("TSR") that will extend the Rule's coverage to "inbound" telemarketing calls made by consumers in response to advertisements or direct mail solicitations for technical support services.

United StatesMedia, Telecoms, IT, Entertainment

The Federal Trade Commission has adopted amendments to its Telemarketing Sales Rule ("TSR") that will extend the Rule's coverage to "inbound" telemarketing calls made by consumers in response to advertisements or direct mail solicitations for technical support services.

So far this year, consumers have reported losing more than $165 million to tech support scams, which, according to the FTC, use pop-up alerts and other deceptive tactics to falsely communicate to consumers that their devices are infected with malware or other problems in order to sell them bogus support services. These scams often convince consumers to make nonreversible payments for such "services," including via money transfer apps, wires and prepaid cards.

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www.fkks.com

This post first appeared in Frankfurt Kurnit's Focus on the Data blog (www.focusonthedata.com). It provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

Originally published by the New York Legal Ethics Reporter

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

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