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ARTICLE · 08 FEBRUARY 2021

FTC Announces Top Complaint Categories For 2020

Frankfurt Kurnit Klein & Selz PC
Frankfurt Kurnit Klein & Selz PC
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Frankfurt Kurnit Klein & Selz PC

Frankfurt Kurnit Klein & Selz PC

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The Federal Trade Commission announced the areas where it received the most consumer complaints in 2020.

United StatesMedia, Telecoms, IT, Entertainment

The Federal Trade Commission announced the areas where it received the most consumer complaints in 2020.  The top three areas were identity theft, imposter scams, and online shopping and negative reviews.  The FTC received more than 4.7 million complaints last year.  

With people doing more shopping from home than ever this year, it's not surprising that online shopping would be one of the top complaint categories.  The "online shopping and negative reviews" category includes complaints about undisclosed costs, failures to deliver on time, non-delivery, refusal to honor a guarantee on purchases made online, internet auctions, and businesses trying to prevent people from giving honest reviews about products or services they purchased. 

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This post first appeared in Frankfurt Kurnit's Focus on the Data blog (www.focusonthedata.com). It provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

Originally published by the New York Legal Ethics Reporter

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

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