The Federal Communications Commission (FCC or Commission) has
issued a Notice of Proposed Rulemaking (NPRM) seeking comment on
proposed direct dial and notification rules governing calls to 911
made from multi-line telephone systems (MLTS) and dispatchable
location requirements for 911 calls from MLTS, fixed telephony
providers, interconnected Voice over Internet Protocol (VoIP)
providers, and other services.*
Bottom Line: The proposed rules would potentially
require many large businesses and organizations to incur
significant expense in order to comply. If adopted, the proposed
rules would go into effect on February 16, 2020.
Background
MLTS include legacy PBX, Centrex, and Key Telephone systems,
Internet Protocol (IP)-based systems, and hybrid
systems.** MLTS serve employees, residents, and guests
of businesses and educational facilities, including office
buildings, corporate parks, hotels, college campuses, and planned
community developments. Emergency calls
