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ARTICLE · 18 JANUARY 2022

A Status Update On Hotel Reservations Website Lawsuits

In the past few years, a dozen or so plaintiffs represented by a handful of law firms have sued many hundreds of hotels for allegedly not providing enough accessibility information...

United StatesMedia, Telecoms, IT, Entertainment

Seyfarth Synopsis: Hotels have been fighting a tsunami of hotel reservations website lawsuits with good results so far.

In the past few years, a dozen or so plaintiffs represented by a handful of law firms have sued many hundreds of hotels for allegedly not providing enough accessibility information about their accessible rooms and common areas on their reservations websites, as required by ADA regulations. While some hotels have resolved these claims early, many have chosen to fight these suits, with some excellent results. Below are some highlights.

Center for Disability Access Lawsuits. As we've reported, a southern California firm named the Center for Disability Access a/k/a Potter Handy (CDA), has now filed over 565 of these cases with nine different plaintiffs. These plaintiffs insist that the ADA regulations require the disclosure of very specific details, down to detailed measurements, for some accessibility features in accessible rooms. Most hotels do

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