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ARTICLE · 11 FEBRUARY 2014

Yelp Asks Virginia Supreme Court To Reverse Order Unmasking Anonymous Users

ArentFox Schiff
ArentFox Schiff
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The Virginia Court of Appeals — in an important First Amendment case deciding an issue that it noted had never arisen in Virginia appellate courts, the Fourth Circuit, or the US Supreme Court — recently required Yelp to unmask some of its anonymous users who allegedly posted defamatory online reviews.

United StatesLitigation, Mediation & Arbitration
Joshua Fowkes
Joshua Fowkes

The Virginia Court of Appeals — in an important First Amendment case deciding an issue that it noted had never arisen in Virginia appellate courts, the Fourth Circuit, or the US Supreme Court — recently required Yelp to unmask some of its anonymous users who allegedly posted defamatory online reviews. Earlier this month, Yelp asked the Supreme Court of Virginia to hear that case on appeal and offer greater protections to anonymous online speakers.

In Yelp, Inc. v. Hadeed Carpet Cleaning, Inc., 62 Va. App. 678 (2014), anonymous Yelp users posted seven reviews complaining that Hadeed Carpet Cleaning had unfairly overcharged them. Hadeed sued these anonymous Yelp users, alleging that they were not truly its customers and that they had defamed it by posting bogus reviews. Hadeed issued a subpoena to Yelp that requested documents that would enable Hadeed to unmask the identities of the anonymous Yelp users. Interpreting a Virginia statute that permits — in some

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