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ARTICLE · 21 MAY 2014

Urban Outfitters Faces Another Lawsuit For Collecting Customer ZIP Codes

ArentFox Schiff
ArentFox Schiff
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Urban Outfitters is facing yet another putative class action lawsuit over its practice of collecting customers’ ZIP codes.

United StatesLitigation, Mediation & Arbitration
Anthony V. Lupo
Anthony V. Lupo
Sarah Bruno
Sarah Bruno
Eva Pulliam
Eva Pulliam
Radhika Bhat
Radhika Bhat

What Made News?

Urban Outfitters is facing yet another putative class action lawsuit over its practice of collecting customers' ZIP codes in connection with credit card purchases at its retail locations. Last June, Urban Outfitters faced a similar suit regarding this practice in its Urban Outfitters and Anthropologie stores. This time, Free People, an Urban Outfitters subsidiary, is the subject of the suit.

The Details of the Case

Many states have point-of-sale data collection laws that restrict retailers from collecting certain types of personal information from customers in connection with a credit or debit card purchase. Massachusetts is one such state. Its laws prohibit retailers from requiring or recording a customer's address, ZIP code, or phone number, among other things, as a condition of accepting a credit card or debit card as payment. According to the complaint, when customers make a purchase with a credit card at Free People stores in Massachusetts,

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