[PODCAST] When Scammers Strike: How Mediation Can Help Resolve Consumer Fraud Claims

In this podcast, JAMS neutrals Peter Kamminga, Esq., Ph.D., and Jeffrey Grubman, Esq., discuss the rise in financial scams targeting consumers and the various ways in which those scams typically take shape, including authorized push payment scams and phishing scams. The neutrals also discuss how these scams can be orchestrated—including through downloading malicious software or by a scammer assuming an online identity to befriend a victim. From there, Dr. Kamminga and Mr. Grubman discuss how both financial and non-financial damages can be claimed following these scams, as well as how to understand some of the legal distinctions that are often present in these cases, such as the difference between authorized and non-authorized transactions.