More Than Just An "I Do" - Engagement Letter Essentials

Other than a signed release, there is perhaps no document more valuable to a malpractice defense attorney than a well-written engagement letter.  Nevertheless, client intake and engagement practices are often some of the most overlooked areas in the practice of law. 

Perhaps it is the rush to get a new client in the door or the excitement of a fresh problem to solve that causes attorneys to skip over this important process, or maybe it's just an established routine to allow administrative assistants to handle client intake without attorney input.  Whatever the reason, attorneys and law firms who give short shrift to the engagement letter overlook an important risk management tool.