Adding yet another hurdle that parties in New Jersey must
overcome to ensure New Jersey courts enforce their arbitration
agreements, the New Jersey Appellate Division invalidated an
otherwise binding arbitration clause because it did not specify
which company (or "process") would conduct the
arbitration. Flanzman v. Jenny Craig, Inc., ___ N.J.
Super. ___ (2018) (slip op. at 1). Because an arbitral forum (such
as the American Arbitration Association) or some other method to
select the arbitration setting was not detailed in the arbitration
clause, the Flanzman court held that the parties did not
have a "meeting of the minds."
The relevant portion of the arbitration clause stated: