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ARTICLE · 04 JUNE 2020

Conducting "Virtual" Workplace Investigations: Practical Suggestions For The Human Resources Professional

In addition, many of the old ways of completing basic human resources tasks have been changed by new remote workforces and the need for physical distancing.

United StatesLaw Practice Management

Human resources professionals are focused today on dealing with myriad workplace issues arising out of the COVID-19 pandemic – new leave of absence laws, increased safety concerns, new privacy issues, and so on. In addition, many of the old ways of completing basic human resources tasks have been changed by new remote workforces and the need for physical distancing. One of the areas most impacted is internal workplace investigations.

Conducting workplace investigations in a post-coronavirus world presents challenges for the investigator, whether that investigator is an in-house human resources professional or attorney, or an external, independent investigator. Although gathering information and conducting interviews in person is preferable in almost every context, current conditions make face-to-face interactions impossible, or at the very least ill-advised.

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