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ARTICLE · 09 JULY 2015

Innovation Is A KPI

Why change anything in a law department when there is always too much work to do and a good deal of it is interesting.

United StatesLaw Department Performance

Why change anything in a law department when there is always too much work to do and a good deal of it is interesting. Moreover, clients appreciate the contribution of the in-house counsel and have no real complaints.

Innovation is not invention. It is about introducing something new that, perhaps, has been done elsewhere. Or it is about improving what is being done and the way it is being done. Legal professionals do this by inclination and training.

Over the last 5 years, I have seen that many more law departments have formal, annual business plans in place than was the case previously. Some are developed from the bottom up after consulting the members of the department. Too few can be readily aligned with the company's corporate business plan and operating priorities. All the boxes are ticked, but it is difficult to see how the legal team leverages its knowledge of the company and its skills to add value in the company. Lots of activity, but the impact is

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