The relationship between a law firm and its most significant clients are strategic, professional and economic.

The relationship between a law firm and its most significant clients are strategic, professional and economic.

The legal department must have solid performance data if it is to be properly managed and if it is to reach its full potential.

I recently re-read Ben Heineman's The Inside Counsel Revolution. As the former General Counsel for General Electric, and a prolific writer, he covered a lot of ground in his book.

CEB is a member-based advisory company with services combining talent management with best practices and decision support.

CEB is a member-based advisory company with services combining talent management with best practices and decision support.

Why change anything in a law department when there is always too much work to do and a good deal of it is interesting.

The December 20th, 2014 issue of The Economist featured a thoughtful article on "Why is Everyone So Busy?" Yet the article was frustrating because it did not offer solutions as such.

Why change anything in a law department when there is always too much work to do and a good deal of it is interesting.

The December 20th, 2014 issue of The Economist featured a thoughtful article on "Why is Everyone So Busy?" Yet the article was frustrating because it did not offer solutions as such.

Earlier this year, CEB reported that one of the most significant challenges facing law departments is transforming the skills and workflows of their legal teams.

As the incoming CEO of an established company, what would you do with a division or department which had very little data...

This is the twelfth in a series of articles about how corporate and government law departments can improve their performance and add measurable value to the organizations.

A company's demand for legal and related advisory services is variable. Like a weather forecast, it is predictable for a few days.

A company's demand for legal and related advisory services is variable. Like a weather forecast, it is predictable for a few days.

I had the opportunity to discuss the tradecraft of "buying" legal services over lunch with her a few months ago.

I had the opportunity to discuss the tradecraft of "buying" legal services over lunch with her a few months ago.

In recent months, the Canadian economy has been stressed. The oil patch has significantly reduced its capital programs and laid-off employees.