Understanding And Responding To Licensing Boards

Receiving notice of a complaint or investigation from a licensing board almost always is traumatizing. 

Responding can be challenging because the mere submission of a complaint can trigger a strong emotional response and because the process presents a risk that action adversely affecting the licensee may be taken.  This article focuses on understanding the role and processes of licensing boards, which can help manage this challenge.

Professional and trade licenses are valuable.  They represent a certification by the State that the party to whom the license is issued has demonstrated certain levels of competence and expertise in a particular area and that the person will conform to the standards of conduct established for the area.  Obtaining a license generally requires a substantial investment of time, effort, and money.  Return on this investment is realized, in part, through opportunities secured through public confidence in the license.