Insurance Company Hit With TCPA Claim

A recent class action lawsuit filed in a Texas federal court asserts a Telephone Consumer Protection Act ("TCPA") claim against American Family Life Assurance Company, Inc. ("AFLAC") for allegedly placing unsolicited telephone calls to consumers whose phone numbers appeared on the National Do Not Call Registry ("National DNC"). Plaintiff, whose number was on the National DNC, alleged a single TCPA claim arising from her receipt of purported unsolicited life insurance related telemarketing calls from AFLAC. We discuss the alleged facts at issue in the proceeding below.

Do Not Call TCPA Claim

In Gonzalez v. Aflac Inc.,Plaintiff Yazmin Gonzalez ("Plaintiff") sued AFLAC on behalf of herself and a putative class of consumers. In her Complaint, Plaintiff alleged that she had placed her cell phone number on the National DNC on February 15, 2022. Between July 19, 2024 and July 21, 2024, Plaintiff claimed that she received four unsolicited calls from AFLAC offering its