Travelers Insurance in the U.S. is responding to the hurricane
in Texas by training their adjusters to become certified
drone pilots. Travelers Insurance had 65 certified pilots as of
Friday among the 600 employees that are deployed to the Houston
area. Overall, they have 300 employees that are certified drone
operators, and are looking to get that number to 600 by early
2018.
Other companies such as State Farm and Allstate have drones, but
State Farm has decided to not use its drone fleet in Houston, just
yet. Allstate has contracted a third-party drone operator to do
hundreds of inspections a day in Houston.
By using drones, insurance companies can save time and protect
their adjusters from potentially unsafe areas, not to mention being
able to get "the customer back on their feet more quickly,
paying them more quickly so they can get their damages repaired as
quickly as possible," says vice-president of claims for
Travelers, Jim Wucherpfennig.
