10 Tips For Getting Claims Paid

Originally published in Risk Management magazine (June 2012)

Getting claims paid can be difficult and often, the larger the claim, the more difficult it can be. In many cases, it seems like there is an invisible "seven-digit" exclusion written into all insurance policies. If the claim is $1 million or more, there is greater resistance to payment, in part because insurance companies often refer larger claims for review by counsel. This often leaves the policyholder fighting for payment of claims that should not be disputed.

Set out below are 10 tips for getting claims paid. Although there is no guarantee that if all the steps are followed, the claim will be paid, following these steps may help minimize the resistance.