On July 28, 2021, U.S. Citizenship and Immigration Services
(USCIS) announced that it will no longer accept written requests to
reschedule biometric services appointments at application support
centers. If an applicant needs to reschedule an appointment for
biometric services, they must call the USCIS Contact Center
(800-375-5283). USCIS's Biometrics Processing Unit in
Alexandria, Va., has closed and will no longer accept mail requests
for rescheduling biometrics appointments. With this change, USCIS
is hopeful it will reduce the amount of paperwork and help more
efficiently track requests.
In order to reschedule a biometric services appointment, the
applicant must call USCIS before the date and time of their
originally scheduled appointment and establish good cause for
rescheduling. If the applicant does not follow these requirements
and does not appear for their originally scheduled appointment,
USCIS may consider the related application, petition, or
