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ARTICLE · 08 JUNE 2015

CFPB Releases Results Of Study On Reverse Mortgage Advertisements

Today the Consumer Financial Protection Bureau released the results of a study on reverse mortgage advertisements.

United StatesFinance and Banking

Today the Consumer Financial Protection Bureau released the results of a study on reverse mortgage advertisements.  The study was based upon personal interviews conducted in November and December 2014 with 59 homeowners aged 62 or older in Chicago, Los Angeles, and Washington, D.C. concerning 97 print, radio, online, and television ads collected and analyzed by the CFPB.

The study found that after viewing the ads, consumers were generally confused about reverse mortgage products, and were left with false impressions concerning the products.  The study noted the following issues:

  • Consumers did not understand that reverse mortgages are loans: Some of those interviewed found it difficult to understand from the ads that reverse mortgages are loans that need to be repaid.  Most ads do not discuss repayment terms or clearly identify interest rates.  Others thought that because the money they received through a reverse mortgage represented home equity they had accrued

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