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ARTICLE · 21 JUNE 2021

CFPB Issues FAQs On Electronic Fund Transfers

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On June 4, the CFPB issued eight updated FAQs to the unauthorized transfer and error resolution provisions under the Electronic Fund Transfer Act (EFTA) and Regulation E. Highlights from the FAQs include the following:

United StatesFinance and Banking

On June 4, the CFPB issued eight updated FAQs to the unauthorized transfer and error resolution provisions under the Electronic Fund Transfer Act  (EFTA) and Regulation E.  Highlights from the FAQs include the following:

  • Unauthorized electronic fund transfers (EFTs) include situations where a consumer is fraudulently induced by a third party into sharing account access information without consent.
  • Negligence by the consumer cannot be used as the basis for imposing greater liability than is permissible when assessing consumer liability for unauthorized transfers. Nor may financial institutions rely on agreements with consumers that modify or waive certain protections granted by Regulation E.

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