Bloomberg BNA's Daily Labor Report had a story this
week about the development of artificial intelligence to conduct
interviews of employees who claim to have been victims of workplace
harassment.
Could this idea be any worse? Probably. Throwing all harassment
complaints in the trash and summarily firing the complainants is a
worse idea.
But there isn't much worse than having a harassment
interview conducted by AI. Of course, it may be necessary for an
employee to make an initial complaint through a hotline and a
recorded message. But in our primitive age, the initial complaint
is followed by an interview conducted in real time by a human
being. Preferably someone in Human Resources, who actually knows
what they're doing.
