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ARTICLE · 22 APRIL 2014

Complying With ‘Reasonable Accommodation' Requests

Employers must understand their accommodation obligations. Denying an accommodation request because the employee is not disabled is a risky proposition.

United StatesEmployment and HR

Employers must understand their accommodation obligations. Denying an accommodation request because the employee is not disabled is a risky proposition.

Under the Americans with Disabilities Act (ADA), disability is still defined as "an impairment that substantially limits a major life activity," but the meaning of those words is considerably different now. Major life activities now include major bodily functions and the term "substantially limits" is undefined. Further, the term "disability" is to be broadly interpreted, and the positive effects of mitigating measures such as medication, physical therapy, etc., cannot be considered in the disability analysis.

A "reasonable accommodation" is a change in the work environment or in the way a job is customarily done, or in the pre-employment process that gives a disabled individual equal employment opportunities. Employers must accommodate a disabled employee when the employee or his representative (e.g.,

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