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ARTICLE · 04 OCTOBER 2019

Website Accessibility Claims On The Rise: A Higher Education Perspective

According to some estimates, the number of website accessibility lawsuits filed in federal court nearly tripled from 2017 to 2018

United StatesConsumer Protection

According to some estimates, the number of website accessibility lawsuits filed in federal court nearly tripled from 2017 to 2018, and there is no indication that this trend will slow down in 2019. Businesses across a wide spectrum of industries have reported exponential increases in the number of demand letters they received threatening suit over the accessibility of their organization websites. Organizations in higher education are no exception. As the number of plaintiff-friendly opinions stacks up, many higher education entities are asking: Does our website comply with the Americans With Disabilities Act?

A website accessibility claim typically alleges that an organization or school website contains content that is inaccessible to persons with visual, auditory, or other types of impairments. Many of these suits have been filed on behalf of visually impaired individuals who rely on screen-reader software, such as JAWS or NVDA, to interact with and access

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