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ARTICLE · 19 JANUARY 2018

Eharmony Agrees To Settle Automatic Renewal Lawsuit

On January 8, 2018, eHarmony, Inc. ("eHarmony"), one of the largest online dating services in the United States, agreed to settle an automatic renewal lawsuit brought by the District Attorneys ...

United StatesConsumer Protection

On January 8, 2018, eHarmony, Inc. ("eHarmony"), one of the largest online dating services in the United States, agreed to settle an automatic renewal lawsuit brought by the District Attorneys of four California Counties, as well as the City of Santa Monica (collectively "the State"). The final judgment was entered by the Superior Court for the State of California for the County of Santa Cruz. The automatic renewal lawsuit brought by the State alleged that eHarmony violated certain consumer protection laws namely, California's Business and Professions Code and the Restore Online Shoppers Confidence Act.

How Did eHarmony Allegedly Violate the Law?

Automatic Renewal Charges

Automatic renewal charges for paid subscription services and/or "free trials" that convert into automatic payments are now common in the online retail space. As a result, automatic renewal lawsuits are on the rise. In the instant automatic renewal lawsuit, the State alleged that eHarmony

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