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ARTICLE · 16 FEBRUARY 2026

CFPB Soliciting Comments On How To Improve Consumer Response Intake Form

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In the request for comments, the CFPB states that it is soliciting comments on how to improve its Consumer Response Intake Form.

United StatesConsumer Protection
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In the request for comments, the CFPB states that it is soliciting comments on how to improve its Consumer Response Intake Form. The CFPB advises that Consumer Response Intake Form is designed to help consumers in submitting complaints, inquiries and feedback.

Consumers may complete and submit information using the Intake Form on the Bureau's website. Respondents also may request that the Bureau mail a paper copy of the Intake Form to them so that they may mail it back to the CFPB or submit complaints by telephone.

The CFPB states that "[t]he questions within the Intake Form prompt respondents for a description of, and key facts about, the complaint at issue, the desired resolution, contact and account information, information about the company they are submitting a complaint about, and previous action taken to attempt to resolve the complaint."

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