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ARTICLE · 16 JULY 2025

What Do Customers Need In Contracts For AI Products?

Gowling WLG
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For businesses buying an artificial intelligence (AI) tool or product (together referred to as 'the product' in this article), it's crucial that the contract for the supply of the product specifically addresses...

United KingdomTechnology
Jocelyn S. Paulley
Jocelyn S. Paulley
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For businesses buying an artificial intelligence (AI) tool or product (together referred to as 'the product' in this article), it's crucial that the contract for the supply of the product specifically addresses the fact that it is an AI product.

In this article, we explain the key contractual considerations that customers should take into account when engaging with a supplier for an AI product. We consider:

Before you jump in

Before jumping into the clauses, work out what other factors are at play:

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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