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ARTICLE · 23 DECEMBER 2021

The New Homes Quality Code – Initial Observations

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On 17 December, the New Homes Quality Code was published by the New Homes Quality Board. The Board, which is an independent body, was set up at the beginning of 2021 to "champion quality new homes ...

United KingdomReal Estate and Construction
Rob Bridgman
Rob Bridgman
Tom Walsh
Tom Walsh
Thomas Kiernan
Thomas Kiernan
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On 17 December, the New Homes Quality Code was published by the New Homes Quality Board. The Board, which is an independent body, was set up at the beginning of 2021 to "champion quality new homes and better consumer outcomes for buyers".

From January 2022, housebuilders will be expected to register with the Board, complete training and ensure they have the necessary complaints and other procedures in place to meet the requirements of the Code (see below). Developers must register by no later than 31 December 2022. Regional subsidiaries can be activated at different times, depending on their readiness to transition to the new arrangements. During the transitional period during which registrations are permitted to take place, developers must clearly advise customers whether the provisions of the Code apply to them. The new Code will replace the current Consumer Code for Home Builders.

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