Regulations now set out what a landlord redress scheme must provide. The details of the scheme, and when membership will become mandatory, are still to come.
The Renters’ Rights Act 2025 provides for a landlord redress scheme for the private rented sector in England. The Private Landlord Redress Schemes (Approval and Designation) Regulations 2026, which came into force on 17 September 2026, establish the requirements a scheme must meet to be approved or designated by the Secretary of State. They mark a further step in putting the Act’s redress framework in place.
What will the scheme do?
The framework is intended to give prospective, current and former tenants, or someone acting on their behalf, a route to complain about landlords who are a member of a scheme. Complaints must be independently investigated and determined through a process that is impartial, transparent and consistent with the scheme’s rules.