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ARTICLE · 14 OCTOBER 2024

The Transport For London Cyberattack And Personal Data Breaches

Finnegan, Henderson, Farabow, Garrett & Dunner LLP
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In September 2024, Transport for London experienced a cybersecurity breach affecting 5,000 customers' bank details. In response, TFL enhanced security measures and will notify those impacted. Organizations must report data breaches to the ICO within 72 hours and inform affected individuals promptly.

United KingdomPrivacy
Nessa Khandaker
Nessa Khandaker
Lynn Parker Dupree
Lynn Parker Dupree
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In early September 2024, Transport for London ("TFL"), the government body responsible for London's transportation network, became victim to a cybersecurity attack.

Whilst the incident was ongoing, Londoners registered with TFL were informed that around 5,000 customers may have had their bank account numbers and sort codes accessed by hackers. In addition, TFL found that hackers may have also accessed customer names and contact details, including email and home addresses. TFL said that those affected would be contacted directly as a precautionary measure.

TFL also put in place additional measures to improve its security as a result of the incident—this includes an all-staff IT identity check and ensuring that all safety-critical systems and processes have been maintained.

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