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ARTICLE · 30 JUNE 2020

Supporting NHS Test And Trace: Practical Advice For Businesses

Foot Anstey
Foot Anstey
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Foot Anstey

Foot Anstey

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In his daily briefing on 23 June, the prime minister asked businesses to help NHS Test and Trace by collecting contact details from customers when they start to reopen after 4 July...

United KingdomPrivacy
Alexandra Leonidou
Alexandra Leonidou

In his daily briefing on 23 June, the prime minister asked businesses to help NHS Test and Trace by collecting contact details from customers when they start to reopen after 4 July (we'll save the big picture 'surveillance state' commentary for another time/place). There's no official guidance or agreed-upon technical solution just yet, so what should businesses in-scope actually be doing in the meantime? Here are our seven practical tips to get you started.

1) Don't panic!

  • Privacy groups have been quoted as saying that businesses are being asked to become data controllers "overnight" but that's highly unlikely to be true. Most affected businesses will not be starting from scratch. They have staff, take bookings and market to customers... they're already handling lots of personal data and the legal principles are the same here.

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