Advances in information exchanges, technology, and globalization
are turning data into one of the most important assets for
hoteliers but regulators across the world have never been more
alert to this reality.
The hospitality industry and hotel chains around the world face
a triple threat of greater scrutiny from the public and regulators,
stringent data protection regulation and increasing threats like
data breaches. It has never been more important to ensure that
hotels are prepared, protected and compliant.
One of the most recent data breaches in the hotel industry was
Choice Hotels after 700,000 customer records were compromised in
August 2019. Choice Hotels said the breach was a result of a
third-party vendor who copied the impacted data from Choice Hotels
environment without authorization and moved it to its server.