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ARTICLE · 12 APRIL 2022

Market Intelligence Thought Leadership Award Winner

The Affordability Debate (2): Ambiguous Regulatory Requirements

Following the closure of the Gambling Commission's (the "Commission") consultation Remote customer interaction – Consultation and Call for Evidence (the "Consultation"), on 9 February 2021...

United KingdomMedia, Telecoms, IT, Entertainment

Following the closure of the Gambling Commission's (the "Commission") consultation Remote customer interaction – Consultation and Call for Evidence (the "Consultation"), on 9 February 2021, which yielded some 13,000 responses, we are now in the midst of an 'affordability debate'. However, this debate is largely focused on the future, to the detriment of the present. At a time when licensees are proactively striving to improve their standards and prioritising their approach to safer gambling, it is apparent that licensees are unsure as to precisely what they need to do to remain compliant with present Commission affordability requirements, what those requirements are, and where they are specified.

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