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ARTICLE · 21 OCTOBER 2011

Better To Be Safe Than Sony

The last few weeks have featured one technology disaster story after another and two of the big ones involved Sony – no stranger to controversy after their Playstation network was hacked earlier this year and the personal payment details of about 77m users were compromised.

United KingdomMedia, Telecoms, IT, Entertainment
Mark Hillary
Mark Hillary

The last few weeks have featured one technology disaster story after another and two of the big ones involved Sony – no stranger to controversy after their Playstation network was hacked earlier this year and the personal payment details of about 77m users were compromised.

Even worse, none of the data was encrypted – a basic error for a company with so much personal data.

Their latest woes surround the recall of around 1.6m televisions because of a fire risk, more of a smoking set than smoking gun. The incidents are clearly not connected, but it is causing immense damage to the brand itself, once the very measure of global quality and expertise in electronic products.

And if Sony are feeling the heat then think of how the executive team of Research in Motion are feeling. The makers of the Blackberry smartphones are recoiling from the pain of tens of millions of their users losing all Internet access (including email) for several days last week.

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