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ARTICLE · 29 SEPTEMBER 2015

Losing Faith In The Courts Service

Clyde & Co
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The 1,200 members of the Property Litigation Association (PLA) spend at least 50% of their time handling property disputes, frequently in the county court.

United KingdomLitigation, Mediation & Arbitration
Keith Conway
Keith Conway
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As published in The Law Society Gazette

The 1,200 members of the Property Litigation Association (PLA) spend at least 50% of their time handling property disputes, frequently in the county court.

In response to mounting frustrations and client concerns about the quality of the county court service, the association has launched an initiative to encourage court users to give case-specific feedback on their experiences.

Feedback received so far supports widespread anecdotal evidence of repeated and significant administrative failings, unacceptable delays and clients losing faith in the system. It is hoped that by presenting this, HM Courts & Tribunals Service (HMCTS) will be better able to target areas for improvement.

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