For individuals who have suffered a serious injury, the journey through a compensation claim can be complex, lengthy and emotionally demanding. Alongside legal teams, case managers and Court of Protection deputies often play a key role in supporting clients both before and after settlement.
The video below shows the discussion between Emma Tante, Partner in the Court of Protection team at Anthony Gold Solicitors, and Helen Goddard, Senior Brain Injury Case Manager at Head First. The discussion clearly shows that litigation is only one part of a much wider process. While solicitors manage the legal aspects of a claim, case managers help clients navigate the practical and emotional challenges that arise throughout.