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ARTICLE · 03 JULY 2020

Surveillance – Is Someone Watching You?

For some time, insurers have used covert video surveillance in an attempt to discredit claimants and limit their damages.

United KingdomInsurance

For some time, insurers have used covert video surveillance in an attempt to discredit claimants and limit their damages. In the more extreme cases, they have used surveillance to pursue allegations of fundamental dishonesty, which if upheld, can lead to serious sanctions for a claimant, with a potential custodial sentence being a real, albeit worst case, scenario. But whilst insurers will say that surveillance footage is irrefutable and should be taken as gospel, can this really be the case?

There will no doubt be the odd case whereby a claimant will be caught with their hand in the cookie jar, when a disc of surveillance footage lands on their solicitors' desk and the solicitor loads the footage, sits back with baited breath, fingers crossed and eyes half closed with no idea what to expect, only to be greeted by images of their client, who has claimed to be confined to a wheelchair, beating all of the other parents at the school parents' sports day.

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