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ARTICLE · 29 MARCH 2024

BT Redcare Alarm Signalling Update

This will impact all intruder alarm and fire alarm systems currently using a BT Redcare product to signal activations. BT has announced this decision with over 18 months' warning...

United KingdomInsurance

Future closure of BT Redcare operations and impact on intruder and fire alarm users.

Background

BT announced on 1st February 2024, that they will be closing all BT Redcare operations on 1st August 2025.

This will impact all intruder alarm and fire alarm systems currently using a BT Redcare product to signal activations. BT has announced this decision with over 18 months' warning, allowing users time to migrate to an alternative system. Currently, there are several acceptable alternative options available.

BT Redcare, part of the BT Communications Group, has been a prominent provider of high-security alarm signalling for 30 years. Their alarm signaling products, known as Alarm Transmission Systems, started with their single-path Redcare Classic system. In more recent years, their dual-path Redcare GSM product has become a market leader.

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