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ARTICLE · 13 SEPTEMBER 2019

The Pensions Brief - August 2019

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The government will lay changes to primary and secondary legislation to implement these plans in due course.

United KingdomEmployment and HR
Ian Wright
Ian Wright
Jay Doraisamy
Jay Doraisamy
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Issues affecting all schemes

Pensions Ombudsman – dispute resolution and jurisdiction

The government has responded to its consultation on the Pensions Ombudsman's dispute resolution function and jurisdiction, confirming its plans to:

  1. Give the Ombudsman a new early dispute resolution function.
  2. Expand the range of circumstances in which employers can make a complaint or refer a dispute to the Ombudsman.

The government will lay changes to primary and secondary legislation to implement these plans in due course.

Action

No action required.

Provision of incorrect information – reliance on information supplied

The Deputy Pensions Ombudsman has decided that, although a scheme administrator had told a member that he would receive a lump sum which he was not in fact entitled to receive, the member could not demonstrate that he had reasonably relied on this information, or that his reliance had caused him the loss he claimed. While the Deputy Ombudsman

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