Managing Menopause In The Workplace

It is World Menopause Day this week and as a timely reminder of the importance of taking into account menopausal symptoms and potentially making reasonable adjustments when managing performance issues, we consider the implications of a recent employment tribunal decision.

Lynskey v Direct Line Insurance Services Ltd, ET 1802204/2022 and 1802386/2022

Facts of the case

In this case, the claimant, Mrs Lynskey, worked for Direct Line Insurance Services Ltd as a tele-sales consultant from 2016 until her resignation in May 2022. She was a competent employee who began suffering menopausal symptoms in 2019. As these symptoms worsened, her performance at work began to be affected.